Consumer Tips

In this series of customer-focused quick tips, the Society of Collision Repair Specialists’ (SCRS) goal is to make the repair and claims process easier and more familiar by helping you become a more informed and confident consumer. Join us as we navigate the process, questions to ask and terms to be familiar with.

Estimate? Repair plan? What’s the difference?

What is a supplement? And why does it cost more?

Answering your questions about rental coverage

What to ask about your insurance coverage

Bumper color off?

What should I be looking for?

OEM Parts vs Opt OEM Parts

Part Types Explained

Did your vehicle get a Safety Inspection?

Visual Inspections Before AND After

All Wheel Alignments are not created equal